The following terms & conditions are non-negotiable unless deemed a special circumstance by management.

All the terms below are only honored with proof of purchase (i.e. a receipt or Pet Central Account)

• There is a 15 day refund, 30 day exchange with receipt on all unopened supplies.
• Special order items are non-refundable
• Special order livestock is to be picked up within 3 days of arrival, after which the items are eligible for sale
• Special order dry goods are to be picked up within 7 days of arrival, after which the items are eligible for sale
• Pet Central cannot be held accountable for incidents/accidents outside of the premise of the store such as but not limited to the dropping, destruction, or husbandry of products/livestock

Live Animal Guarantees

*If ordering a live animal, I understand and agree to the terms that my phone number can be used to contact me regarding scheduling my animal's delivery unless I explicitly reply STOP.